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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Project G.P.A

July 17, 2026

5  out of  5
rating by Project G.P.A
"I was browsing for a new agency for renters insurance and Mike was amazing! He made everything as seamless as possible! Thank you so much Mike."
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Kristina Davis

July 16, 2026

5  out of  5
rating by Kristina Davis
"Kyle Mauch was an absolute pleasure to work with! He was really efficient and quick with every request I had, truly went above and beyond!"
We responded:
"Thank you, Kristina, for your 5-star review! It is wonderful to hear that Kyle provided such efficient and helpful support. Our team strives to exceed expectations, and we are happy to know you enjoyed working with our agency."
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Tierra Scott

July 16, 2026

5  out of  5
rating by Tierra Scott
"Mike Matson was super helpful and super knowledgeable. He informed me of all of my options. He wasn’t pushy at all but was very confident in the information he provided to me. He got me all settled and I’m super grateful he was the one to answer the phone even though I thought he was AI when he first answered bc his voice was so professional and welcoming. I’m definitely recommending him to my friends and family 💚"
We responded:
"We appreciate you taking the time to share your 5-star review, Tierra! Our team is delighted that Mike could provide you with knowledgeable guidance and a comfortable experience while securing your property and renter coverage. We are grateful for your recommendation to friends and family."
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Shei Carter

July 15, 2026

5  out of  5
rating by Shei Carter
"Very pleased and satisfied with Chris and how he managed to answer every question I had asked..so professional!!"
We responded:
"Thank you, Shei, for your 5-star review! We are so glad to hear that Chris was able to answer all of your questions with such professionalism. We appreciate you choosing our agency for your needs."
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Noa Leiter

July 13, 2026

5  out of  5
rating by Noa Leiter
"Got both renters and auto insurance through State Farm. It was super quick and easy -- both Kyle and Mari were great to work with!"
We responded:
"Thank you, Noa, for your 5-star review! We are pleased that Kyle and Mari made the process of securing your auto and renter coverage so straightforward. Our team appreciates you choosing our agency for your protection."
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Colt Richmond

July 7, 2026

5  out of  5
rating by Colt Richmond
"Easy, breezy, beautiful, Kyle from State Farm."
We responded:
"Thank you, Colt, for the 5-star review! We’re glad Kyle made your experience easy and seamless, and we appreciate you choosing our agency!"
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Romina Portuondo

June 30, 2026

5  out of  5
rating by Romina Portuondo
"Chris is wonderful to work with and the team in this office. Thank you for everything!"
We responded:
"Thank you, Romina, for your 5-star review! Our team is delighted that you enjoyed such a wonderful experience working with Chris and the rest of our office. We appreciate your kind words and are always here to help whenever you need us."
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Ana Founes

June 26, 2026

5  out of  5
rating by Ana Founes
"Excellent customer service. They are always ready for helping."
We responded:
"Thank you for your 5-star review, Ana! Our team is delighted to hear that you are happy with our pricing and that you find us always ready to help."
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Ashley Pirigyi

June 26, 2026

5  out of  5
rating by Ashley Pirigyi
"Could not say enough amazing things!! Love working with them! Easy and efficient! 😊"
We responded:
"Thank you for the wonderful 5-star review, Ashley! We love working with you too and we are thrilled that you found the process to be so easy and efficient."
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Sean McGrath

June 22, 2026

5  out of  5
rating by Sean McGrath
"I worked with Kyle on considering a change in auto and renters' insurance. I was able to get an appointment within 24 hours and was presented options in the meeting. I was happy to switch to State Farm based on the savings and level of customer service that Kyle provided."
We responded:
"Thank you, Sean, for the 5-star review! Our team is delighted that Kyle could provide you with efficient service and help you find the right coverage options for your needs."
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Jourdan Fowler

June 21, 2026

5  out of  5
rating by Jourdan Fowler
"Chris delivered some of the best customer service I’ve ever seen. My new policy was delivered in record time. He was incredibly personable on the phone. He’s the pinnacle of efficiency and will be my first call for all future needs. Genuinely most pleasant insurance experience of my life. Thank you again Chris. Hope all is well"
We responded:
"Thank you, Jourdan, for the 5-star review! We are thrilled to hear that Chris provided such helpful and personable service to get your policy set up so quickly. It means a great deal to our agency to know that we hit the mark for you. We appreciate your kind recommendation and look forward to being your first call for any future insurance needs. Please know that we are always here to assist you whenever you need us."
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Joshlyn

June 21, 2026

5  out of  5
rating by Joshlyn
"I was expecting the process of getting renter’s insurance to be a bit daunting, but Mike proved otherwise! He kept everything simple and easy to understand. He was even kind enough to share the steps I would need to take during my move to get all of my car things/insurance in order. That bit of information helped more than you know!"
We responded:
"Thank you, Joshlyn, for the 5-star review! We are so happy to hear that Mike made the process easy for you and provided that extra guidance for your upcoming move. We love being able to help make life transitions a bit easier for those we serve."
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E. Drew Herche

June 10, 2026

5  out of  5
rating by E. Drew Herche
"Michael was professional, competent and very personable. I was set up with renter's/liability insurance very quickly. This was truly a painless and enjoyable experience."
We responded:
"Thank you for the excellent 5 star review! We are delighted to hear that Michael made the process quick, easy, and enjoyable while helping you secure your renters and liability coverage. "
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Ara Sanchez

June 9, 2026

5  out of  5
rating by Ara Sanchez
"Grateful to find professional and effective people who help immediately if you are looking for any type of insurance even life is here this team is very helpful specially Mary Thank You 🙏.

Agradecida de encontrar a personas profesionales y eficaces que ayudan de inmediato si buscan cualquier tipo de aseguranza incluso de vida es aquí este equipo es de bastante ayuda especialmente Mary
Gracias 🙏"
We responded:
"Thank you, Ara, for your kind words and for taking the time to share your experience. We are glad Mary and the team were able to provide prompt, professional assistance and help you with your insurance needs. We appreciate your trust in our agency.

Gracias, Ara, por sus amables palabras y por compartir su experiencia. Nos alegra saber que Mary y nuestro equipo pudieron brindarle una atención profesional y oportuna. Agradecemos su confianza y la oportunidad de ayudarle con sus necesidades de seguros."
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latisha livingston

June 8, 2026

5  out of  5
rating by latisha livingston
"“I had a great experience with this insurance company. They were professional, responsive, and resolved my issue fast. The representative (Chris) took the time to listen to my concerns, explained everything clearly, and made the entire process stress-free. Excellent customer service and quick problem resolution. I highly recommend them to anyone looking for reliable insurance support!”"
We responded:
"Thank you, Latisha, for sharing your experience and for your recommendation. We are glad Chris took the time to listen to your concerns, explain your options clearly, and help resolve your issue quickly. Providing responsive service and making the insurance process as smooth as possible is important to our team, and we appreciate your feedback."
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Jose Salas-Ayala

June 8, 2026

5  out of  5
rating by Jose Salas-Ayala
"Was very helpful"
We responded:
"Thank you, Jose, for your review. We are glad you found our team helpful and appreciate the opportunity to assist with your renters insurance needs."
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Babucarr Bojang

June 4, 2026

5  out of  5
rating by Babucarr Bojang
"Jake is a very nice and respectful person with great personality and well mannered."
We responded:
"Thank you for your kind words! We're happy to hear Jake made such a positive impression with his respectful, friendly, and professional approach. We appreciate your support and look forward to assisting you again in the future."
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James

June 4, 2026

5  out of  5
rating by James
"Was shopping around for renters insurance when I moved to Charlotte. I got a call from Mike who was able to help me create a policy that aligned with all of the needed coverage. The whole process took five minutes! He also helped me begin the process of car insurance and shared all the useful information on the steps I need to take when it comes to getting a NC drivers license and vehicle registration. Highly recommend this office for your insurance needs."
We responded:
"Thank you, James, for your thoughtful review! We're delighted to hear Mike was able to quickly help you set up the renters insurance coverage you needed and provide guidance as you transition to North Carolina. We appreciate your recommendation and are grateful for the opportunity to assist with both your renters and auto insurance needs."
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Khalil Okasha

June 3, 2026

5  out of  5
rating by Khalil Okasha
"Mike was so helpful and patient. Am so glad to make business with him"
We responded:
"Thank you, Khalil, for your kind review! We appreciate your trust in our team and are grateful for the opportunity to assist with your insurance needs."
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Venkat Guntamadugu

June 3, 2026

5  out of  5
rating by Venkat Guntamadugu
"I purchased Auto, Home, and Umbrella policies through this agency. They explained the coverage options very clearly, and the entire process was smooth. Their follow-up and customer service have also been excellent so far. Thanks to Nicole and Michael!"
We responded:
"Thank you, Venkat, for your thoughtful review! We are pleased to hear that Nicole and Michael made the process of securing your auto insurance, homeowners insurance, and umbrella coverage smooth and easy to navigate. We appreciate your trust and look forward to continuing to serve your insurance needs."
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Maya

June 2, 2026

5  out of  5
rating by Maya
"I’ve had nothing but great experiences working with Jake and Nicole at State Farm. They are always quick, efficient, and responsive, and consistently make the process easy and stress-free. Highly recommend them to anyone looking for reliable and professional service!"
We responded:
"Thank you, Maya, for your wonderful review! We are so glad Jake and Nicole have consistently provided quick, responsive, and professional service while making the process easy and stress free. We appreciate your recommendation and your kind support of our team."
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Paige Custardo

May 22, 2026

5  out of  5
rating by Paige Custardo
"A very kind office full of people with great support and friendly service! Mike is a great agent and is being very helpful with moving me from a different state over to NC. Would definitely recommend working with this office."
We responded:
"Thank you, Paige, for your thoughtful review! We are delighted to hear that our team has provided friendly service and support during your move to North Carolina. We appreciate your kind words about Mike and are grateful for your recommendation and trust in our agency."
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James P.

May 12, 2026

5  out of  5
rating by James P.
"I worked with Chris and he was awesome and easy to work with! Was quick to get my policy started and made sure I got the best price and understood everything.

I also get a much better rate for a bundled policy than my old carrier, saving me over $1k a year while getting better coverage. Highly recommend."
We responded:
"Thank you for the wonderful review, James! We’re really glad Chris made the process to start a new policy with us so easy and efficiently smooth. It's great to hear how he helped you secure an even better bundled rate, with improved coverage, than your previous carrier! We really appreciate your recommendation and support of Jake Fulkerson State Farm here in Charlotte."
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Sleepy

April 27, 2026

5  out of  5
rating by Sleepy
"Overall amazing service, got done with in minutes, probably the best experience ive had"
We responded:
"Thank you for the 5-star feedback! We know your time is valuable, so we strive to make the insurance process as quick and efficient as possible. It’s great to hear we provided your best experience yet. Whether you need a fast quote or policy updates, our team is here to help!"
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Taylor Gruca

April 22, 2026

5  out of  5
rating by Taylor Gruca
"I was in need of renters insurance and had been searching around for a few days. During my search it seemed all renter’s insurance was going to be incredibly expensive. I was recommended by my sister to check out Chris and his team at State Farm. I called and was helped by Mike who was amazing! He was informative about what kind of coverage would best suit me while answering any and every question I had. He was kind and understanding about all of my concerns and made me feel like him and his team cared. To top it off they were by far the most inexpensive renters insurance I came across."
We responded:
"Taylor, we are so glad your sister recommended us! It was a pleasure helping you find affordable renters insurance that fits your budget. Mike takes great pride in being informative and transparent with our customers to ensure they have the right coverage. Welcome to the Jake Fulkerson State Farm agency; we’re happy to show you that high-quality protection doesn't have to be expensive!"