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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emmy Weda

September 11, 2026

5  out of  5
rating by Emmy Weda
"Outstanding service!"
We responded:
"Emmy, we are grateful for your kind words. We are grateful to have you with us."
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Diana Mejia

September 9, 2026

5  out of  5
rating by Diana Mejia
"I had a great experience with Jake Fulkerson’s State Farm agency! Kyle Mauch was extremely helpful and made the entire process so easy and simple. He was professional, patient, and made sure everything was taken care of. I really appreciate his help and would definitely recommend Kyle and this agency!"
We responded:
"Diana, it is wonderful to hear that Kyle made the process feel easy and took the time to make sure everything was handled properly. His patience, professionalism, and helpful approach are qualities we value, and we appreciate you taking the time to recommend him and our agency."
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Pam Kaufman

September 3, 2026

5  out of  5
rating by Pam Kaufman
"Great experience. Kyle was quick to respond, extremely helpful, knowledgeable and got it done timely and efficiently."
We responded:
"Thank you, Pam, for your 5-star review! We appreciate you recognizing Kyle for his responsiveness, knowledge, and efficient service. It is great to know that he made the process quick and easy for you."
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Bobbi-Jo Fernandez

September 2, 2026

5  out of  5
rating by Bobbi-Jo Fernandez
"I worked with Kyle! (Rep) Super Easy, Professional and Stress Free! Thank you! 5 Stars for sure!"
We responded:
"Bobbi-Jo, we are grateful for your 5-star review and kind words about Kyle. We are delighted that he made your experience professional, straightforward, and stress free."
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Kristine Faryniak

September 2, 2026

5  out of  5
rating by Kristine Faryniak
"The Jake Fulkerson State Farm Agency is wonderful. Chris and Mike are always incredibly helpful, super fast, and make gaining insurance painless. I've been using them for 3 years for not only my personal insurance needs, but also refer new residents here as I am a Property Manager. 100% recommend using this agency for any insurance needs!"
We responded:
"Kristine, thank you for your 5-star review and for recognizing Chris and Mike. Their consistent responsiveness and helpful guidance are exactly what we want every customer to experience, and we appreciate your continued support and recommendations."
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Zakyrah Peay

August 31, 2026

5  out of  5
rating by Zakyrah Peay
"Michael Matson at the Charlotte, NC location was absolutely wonderful to work with! He assisted me over the phone with getting my renters insurance policy and provided excellent customer service throughout the entire process. He was knowledgeable, helpful, and made everything so straightforward and stress-free. I truly appreciate his assistance and would definitely recommend Michael to anyone looking for great service!"
We responded:
"Zakyrah, it is wonderful to hear that Michael made arranging your renters insurance simple and stress free. We appreciate your 5-star review and your recommendation, and we are glad that his knowledge and attentiveness made such a positive impression."
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Ashley Pascale

August 27, 2026

5  out of  5
rating by Ashley Pascale
"This team is phenomenal! I am a local assistant manager and all of my residents who have used them, including myself for my renters insurance, share a great experience. They beat pricing for renters insurance in Charlotte for sure! They remain active in local communities by stopping in and making sure they contribute to resident experiences as well. If you need renters insurance, use them! If you need a good connection for your residents, use them!"
We responded:
"Ashley, we appreciate you taking the time to share your kind review. It means a great deal to hear that both you and the residents you work with have had such positive experiences with our team. We are grateful for your continued support and recommendation."
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Ronesha Jackson

August 20, 2026

5  out of  5
rating by Ronesha Jackson
"Mike Matson is a great agent! He was extremely helpful, professional, and friendly throughout the entire process. He had a great attitude, was patient with all of my questions, and made sure everything was handled smoothly. I truly appreciate the time and effort he took to assist me. The entire experience was great from beginning to end. Thank you so much, Mike, for your excellent customer service and for making everything so easy!"
We responded:
"Thank you, Ronesha, for the 5-star review! Mike will be happy to know that his patience, professionalism, and willingness to answer your questions made such a positive impression. We are glad that he was able to make the entire process feel easy from start to finish."
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Lawrence Biggs

August 18, 2026

5  out of  5
rating by Lawrence Biggs
"Candice was efficient and very helpful."
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Korenza Anfuso

August 11, 2026

5  out of  5
rating by Korenza Anfuso
"I worked with Mike to help me setup renters/dorm insurance for my college freshman. He made the process so effortless for me and was an absolute pleasure to chat with on the phone. I was super pleased with the rate we were able to lock in. This was definitely the easiest part of my journey as a college student’s mom! Excellent service, excellent work!"
We responded:
"Thank you, Korenza, for the 5-star review! We are glad that Mike made arranging coverage for your college student one less thing to worry about. We appreciate you recognizing his helpful approach and the value he helped you find."
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CZ

August 10, 2026

5  out of  5
rating by CZ
"The moment I called, I was assisted by Mike who was very nice and respectful. He was very patient and most importantly, very informative. While he offered quite a few services, he wasn’t pushy and allowed me the time to decide which services I wanted to commit to. He’s been responsive and has proven to be very helpful."
We responded:
"Thank you for the 5-star review! We appreciate you highlighting Mike’s patience, responsiveness, and informative approach. It is great to know that he gave you the space to make the choices that felt right for you."
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Kara Braxton

August 10, 2026

5  out of  5
rating by Kara Braxton
"Mike was super helpful with getting us set up for our renters policy for ourselves and son for school. The process was quick and painless shared alot of great information that I hadn't thought about. 10 out of 10"
We responded:
"Thank you, Kara, for the 5-star review! We are glad that Mike made setting up coverage for your family quick and straightforward. We appreciate you recognizing the helpful information he provided along the way."
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reece torricelli

July 30, 2026

5  out of  5
rating by reece torricelli
"Kyle was fantastic! He was really helpful and it made the process of getting a quote and new insurance really easy."
We responded:
"Thank you, Reece, for your 5-star review! Kyle is dedicated to making the insurance quote process as straightforward as possible, and our team is delighted that he provided such helpful service for you."
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Madelyne Holmes

July 30, 2026

5  out of  5
rating by Madelyne Holmes
"I have been with this insurance group for about a year and a half now. Not only do I get great rates but I also get amazing customer service. From changing addresses to needing help with DMV logistics, the staff at this office has gone above and beyond in helping me and explaining things to me! Special shoutout to the office manager Mike who took time to explain some of the differences between NC and my home state."
We responded:
"Thank you, Madelyne, for your 5-star review and for your continued loyalty over the past year and a half! Mike and our entire staff take great pride in going above and beyond to assist with every detail, and we are thrilled to support your household."
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Dwayna Anderson

July 24, 2026

5  out of  5
rating by Dwayna Anderson
"Mr. Michael got everything done that I needed ."
We responded:
"Thank you, Dwayna, for your 5-star review! We appreciate your positive feedback regarding your experience. We are delighted that Michael assisted you so efficiently."
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Isabella

July 22, 2026

5  out of  5
rating by Isabella
"They offer great pricing on their insurance policies along with excellent customer service. Communication is always prompt whenever I call or email to update my policies or services. I really appreciate that it's almost always the same person helping me when I reach out—it makes the experience so much more personal and efficient. Thank you, Chris and Candice, for your outstanding service!"
We responded:
"We appreciate your glowing 5-star review, Isabella! We are happy to hear that Chris and Candice made you feel supported, and we are so grateful for your kind words."
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latisha smith

July 20, 2026

5  out of  5
rating by latisha smith
"Ive worked with Mr. Mike, he is super awesome and very professional. Not only he set up my renter's insurance, but He also took the time out to explain on the different life insurances and how it works."
We responded:
"Thank you, Latisha, for your 5-star review! We appreciate your thoughtful feedback and your support."
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Project G.P.A

July 17, 2026

5  out of  5
rating by Project G.P.A
"I was browsing for a new agency for renters insurance and Mike was amazing! He made everything as seamless as possible! Thank you so much Mike."
We responded:
"Thank you for your 5-star review! Our team is delighted that Mike made the process of securing your renters insurance simple and seamless. We appreciate you choosing our agency for your coverage needs."
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Kristina Davis

July 16, 2026

5  out of  5
rating by Kristina Davis
"Kyle Mauch was an absolute pleasure to work with! He was really efficient and quick with every request I had, truly went above and beyond!"
We responded:
"Thank you, Kristina, for your 5-star review! It is wonderful to hear that Kyle provided such efficient and helpful support. Our team strives to exceed expectations, and we are happy to know you enjoyed working with our agency."
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Tierra Scott

July 16, 2026

5  out of  5
rating by Tierra Scott
"Mike Matson was super helpful and super knowledgeable. He informed me of all of my options. He wasn’t pushy at all but was very confident in the information he provided to me. He got me all settled and I’m super grateful he was the one to answer the phone even though I thought he was AI when he first answered bc his voice was so professional and welcoming. I’m definitely recommending him to my friends and family 💚"
We responded:
"We appreciate you taking the time to share your 5-star review, Tierra! Our team is delighted that Mike could provide you with knowledgeable guidance and a comfortable experience while securing your property and renter coverage. We are grateful for your recommendation to friends and family."
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Shei Carter

July 15, 2026

5  out of  5
rating by Shei Carter
"Very pleased and satisfied with Chris and how he managed to answer every question I had asked..so professional!!"
We responded:
"Thank you, Shei, for your 5-star review! We are so glad to hear that Chris was able to answer all of your questions with such professionalism. We appreciate you choosing our agency for your needs."
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Noa Leiter

July 13, 2026

5  out of  5
rating by Noa Leiter
"Got both renters and auto insurance through State Farm. It was super quick and easy -- both Kyle and Mari were great to work with!"
We responded:
"Thank you, Noa, for your 5-star review! We are pleased that Kyle and Mari made the process of securing your auto and renter coverage so straightforward. Our team appreciates you choosing our agency for your protection."
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Colt Richmond

July 7, 2026

5  out of  5
rating by Colt Richmond
"Easy, breezy, beautiful, Kyle from State Farm."
We responded:
"Thank you, Colt, for the 5-star review! We’re glad Kyle made your experience easy and seamless, and we appreciate you choosing our agency!"
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Romina Portuondo

June 30, 2026

5  out of  5
rating by Romina Portuondo
"Chris is wonderful to work with and the team in this office. Thank you for everything!"
We responded:
"Thank you, Romina, for your 5-star review! Our team is delighted that you enjoyed such a wonderful experience working with Chris and the rest of our office. We appreciate your kind words and are always here to help whenever you need us."
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Ana Founes

June 26, 2026

5  out of  5
rating by Ana Founes
"Excellent customer service. They are always ready for helping."
We responded:
"Thank you for your 5-star review, Ana! Our team is delighted to hear that you are happy with our pricing and that you find us always ready to help."