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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas A. Sparacino

Thomas A. Sparacino

January 28, 2026

5  out of  5
rating by Thomas A. Sparacino
"Have been a State Farm client for many years. Needed a policy written in a different state than where I reside. Couldn’t be more pleased with the relationship between State Farm in my home state and the State Farm Agency where I needed the policy written. Kyle was super to work with. Everything went as planned. The very reason State Farm has been our insurance professionals for many years - they are there when you need them."
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Leisha Acosta

January 23, 2026

5  out of  5
rating by Leisha Acosta
"This team is the Bomb Maifeli, Elijah and Chris my best people always 110% for my needs from car insurance, renters insurance and life insurance they on the top on everything 100% recommended"
We responded:
"Love hearing this kind of feedback, Leisha. We’re glad our team continues to show up for you across your car, renters, and life insurance needs. That level of dedication means a lot to our agency, and we appreciate your strong recommendation and your trust in us!"
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Emma Taitano

January 21, 2026

5  out of  5
rating by Emma Taitano
"So quick and easy, and very very nice!"
We responded:
"We're very very grateful for your kind review and 5-stars, Emma!"
Profile photo of Riley Leigh

Riley Leigh

January 18, 2026

5  out of  5
rating by Riley Leigh
"Great team! I’ve been with State Farm for years and when I moved to Charlotte, I needed to transfer my auto insurance over. Mike assisted me with the transition from Virginia to North Carolina and was a huge help."
We responded:
"Riley, we’re so glad the transition went smoothly! Mike will be happy to know his help made your move to North Carolina easier. Thanks for being with us and for sharing your experience."
Profile photo of Hannah Kreitzer

Hannah Kreitzer

January 17, 2026

5  out of  5
rating by Hannah Kreitzer
"Mike was knowledge, helpful & made transferring to his location from out of state easy! Thank you!"
We responded:
"Hannah, thank you! We appreciate you reaching out for your move and appreciate your trust in our agency. Welcome to North Carolina!"
Profile photo of Renato Gouveia

Renato Gouveia

January 16, 2026

5  out of  5
rating by Renato Gouveia
"Great experience with Michael. He was friendly, knowledgeable, and took the time to explain everything clearly. Excellent customer service! Highly recommended!"
We responded:
"Thank you for your high recommendation, Renato! "
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Dwayne Phelps

January 12, 2026

5  out of  5
rating by Dwayne Phelps
"I have been with State Farm for a number of years and I have always experienced professionalism, courtesy and great customer service with each call. I would recommend State Farm to friends and family and whom ever asks about my insurance company"
We responded:
"Dwayne, it’s wonderful to know your experience over the years has been marked by professionalism and genuine care. Your willingness to recommend our agency to friends and family means more than you know. Thank you for that trust!"
Profile photo of Charito Camacho (Chary)

Charito Camacho (Chary)

January 8, 2026

5  out of  5
rating by Charito Camacho (Chary)
"Los chicos de esta oficina me ayudaron con la polisa de mis vehiculos desde 0 hasta terminar; les estoy muy agradecida por el buen trato y hacerme sentir en buenas manos. Dios les bendiga"
We responded:
"Thank you, Charito, for your kind words! We're thrilled to have assisted you with your vehicle policies from start to finish. Providing excellent service and making you feel secure is always our priority. We appreciate your trust in us and wish you all the best. God bless you too!"
Profile photo of Madi Blosch

Madi Blosch

January 7, 2026

5  out of  5
rating by Madi Blosch
"The entire team is always extremely nice and so good at making sure I’m taken care of and work to get me the best rates!"
We responded:
"Thank you so much, Madi! We’re really happy to hear our team takes good care of you and helps find the best rates. We truly appreciate your kind words and your trust in us."
Profile photo of Tawanda Blake

Tawanda Blake

November 21, 2025

5  out of  5
rating by Tawanda Blake
"I would like to thank Elijah for the prompt service and giving me a lowered insurance rate that’s affordable and doable long term. Thanks for the great customer service Elijah!"
We responded:
"Thank you so much for your five-star review, Tawanda! We’re glad our team could make your insurance experience smooth and stress-free. We’re always here when you need us."
Profile photo of Ben

Ben

November 21, 2025

5  out of  5
rating by Ben
"Great team! I needed insurance for my move to Charlotte and my lease had some specific requirements. Chris and Elijah both promptly assisted and my policy was issued in no time, it was extremely easy, affordable, and I really appreciate their expertise. Highly recommend this group."
We responded:
"We truly appreciate your kind words, Ben! Providing clear, supportive service is our priority, and we’re happy to know we delivered that for you."
Profile photo of Hannah Metzger

Hannah Metzger

November 12, 2025

5  out of  5
rating by Hannah Metzger
"Christopher Bousquet is extremely pleasant, understanding, & helpful while shopping for insurance. Whatever type you may be looking for, you have already found a great agent if you have found him. He will help you find the best plan possible, & is so communicative about all the options you have. I could not recommend him more. I definitely will be using him for other insurance needs. Thank you Chris! You deserve a raise and a vacation!"
We responded:
"Thank you so much for your wonderful review, Hannah! We truly value your trust and appreciate the opportunity to serve you."
Profile photo of Aaron Gary

Aaron Gary

September 25, 2025

5  out of  5
rating by Aaron Gary
"Elijah is the best! He’s always helpful and very professional"
We responded:
"We’re so grateful for your support and five-star rating, Aaron—thank you!"
Profile photo of Damien Cousart

Damien Cousart

September 18, 2025

5  out of  5
rating by Damien Cousart
"I have saved almost 200 dollars since I switched to State Farm"
We responded:
"Thank you for the 5 stars, Damien! We’re so glad you had a great experience and truly appreciate your trust in our agency."
Profile photo of Dorothy Daniels

Dorothy Daniels

September 11, 2025

5  out of  5
rating by Dorothy Daniels
"Thank y'all for your great services. I had some ups and downs over the years but y'all help me through it all. God bless y'all"
We responded:
"Thanks for the kind words and 5-star feedback, Dorothy! We’re thrilled to have earned your trust and business"
Profile photo of Dyamond Miller

Dyamond Miller

September 3, 2025

5  out of  5
rating by Dyamond Miller
"I cannot say enough good things about my experience with Chasalen and Elijah at State Farm! From start to finish, they went above and beyond to help me find the perfect, affordable coverage for my 2023 Dodge Scat Pack. Insurance shopping can be stressful, but they made the entire process smooth, simple, and even enjoyable. Both Chasalen and Elijah were incredibly knowledgeable, patient, and attentive to my needs. They took the time to explain every option clearly, made sure I was fully comfortable with my choices, and found me a plan that actually fit my budget without sacrificing coverage. Their professionalism and dedication are unmatched—and their customer service is truly top-tier. Honestly, people like them are rare in this industry. They genuinely care about their clients and it shows. I left feeling confident, cared for, and more than satisfied. These two definitely deserve recognition (and honestly, a raise!) for the outstanding service they provide. Thank you, Chasalen and Elijah—you’ve earned a lifelong customer and plenty of recommendations from me!"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear about the great experience you had with Chasalen and Elijah. They truly care about our clients, and it’s wonderful to see their hard work and dedication recognized. We’re grateful to have you as part of the State Farm family and look forward to serving you for years to come. I’ll be sure to pass along your feedback—they’ll really appreciate it! "
Profile photo of Lauren G.

Lauren G.

August 7, 2025

1  out of  5
rating by Lauren G.
"State Farm just lost my business thanks to Chris. The experience was incredibly disappointing. Chris was rude, unprofessional, and condescending when I brought up concerns about my policy and pricing as they were overcharging me by a lot. Rather than listening or trying to help, he came off manipulative and dismissive. He is very unqualified for his role and not sure how he still works here as he will continue to drive customers away. I’ve already found a better rate with a different provider outside this agency. Do yourself a favor and look elsewhere — there are agents who are kind, professional, and actually want to work with you."
We responded:
"Lauren, I am really sorry you had a poor experience with our office. All of our team members who spoke with you have told me they tried to explain the various discounts, how they apply in North Carolina and why there is a discrepancy from one state to another. Unfortunately, we are bound by guidelines and laws at times and when you hung up on us, we couldn't explain that further. I wish you the best moving forward with a different company and regret that it didn't work out better for you here. "
Profile photo of Julia Rustin

Julia Rustin

August 6, 2025

5  out of  5
rating by Julia Rustin
"Amazing staff. Thank to Mr. Neal. Great rates."
We responded:
"We truly appreciate your kind words and five-star rating, Julia! It means a lot to us that you trust us with your insurance needs. We’re here anytime you have questions or need assistance."
Profile photo of Monica Adams

Monica Adams

August 5, 2025

5  out of  5
rating by Monica Adams
"Hi, my name is Monica Adam's. I want to thank Elijah Neal for help me out. He's a good worker and I love his spirit and he raised because he was helpful. Good, nice impolite.You need more people like him.I know he left his job and I love him too.Thank you again elijah neil"
We responded:
"Monica, it means the world to us that you took the time to share your experience—thank you! We’re thrilled to have you as a client and will continue to go above and beyond to keep your insurance needs covered."
Profile photo of A D

A D

July 18, 2025

1  out of  5
rating by A D
"Absolute trash of a agency especially dealing with an inept sale representative by the name of Christopher W Bousquet. Who sent me a quote for my renter and car . only to have my renter set up but my car insurance " no longer to be found". When I called to inquire he proceeded to hang up on me 5 times ! yeah this agency can go to hell for all I care!"
We responded:
"Delanda, I am genuinely sorry for this miscommunication. I spoke to Chris and he told me that you were having phone issues with our entire team. We are not the type to hang up on our customers and regret that you perceived the phone issues this way. As always, we seek to provide our customers with great service and accurate quotes. I wish you the best and hope you have a great day. "
Profile photo of James Snow

James Snow

June 10, 2025

5  out of  5
rating by James Snow
"Very convenient fast great customer service great job Elijah !!!!"
We responded:
"We love hearing from happy clients like you, James! Thank you for the 5-star review and for choosing us as your insurance provider."
Profile photo of Judy

Judy

June 5, 2025

5  out of  5
rating by Judy
"State farm insurance is the best insurance I have ever have. I am very pleased with the nice and very helpful staff."
We responded:
"A big thank you for your positive review, Judy! It’s our mission to provide peace of mind through excellent insurance coverage."
Profile photo of Edie Ramon

Edie Ramon

May 1, 2025

5  out of  5
rating by Edie Ramon
"Estoy muy agradecido con Marifeli y Elijah por su excelente servicio. Siempre están disponibles para responder mis preguntas y me explican todo con claridad. Me siento tranquilo sabiendo que mi casa y autos está bien asegurados gracias a ellos. ¡Los recomiendo totalmente! I am very grateful to Marifeli and Elijah for their excellent service. They are always available to answer my questions and explain everything to me clearly. I feel calm knowing that my house and cars is well secured thanks to them. I totally recommend them"
We responded:
"Your support helps us continue to do what we love, Edie—providing dependable insurance and great customer care. Thank you!"
Profile photo of Annabel Ramon

Annabel Ramon

May 1, 2025

5  out of  5
rating by Annabel Ramon
"Mari y Eljah han sido excepcionales como agentes de seguro. Siempre me atienden con amabilidad, responden rápido y se aseguran de que entienda bien mi póliza. Me brindan confianza y tranquilidad al saber que mi hogar y autos está bien protegido. Los recomiendo sin dudar. Mari and Eljah have been exceptional insurance agents. They are always kind, respond quickly, and make sure I fully understand my policy. They give me peace of mind knowing my home is well protected. I highly recommend them."
We responded:
"Thank you for your kind review, Annabel! It’s our privilege to provide you with coverage and service you can count on."
Profile photo of Ameer C

Ameer C

April 29, 2025

5  out of  5
rating by Ameer C
"Great communication"
We responded:
"We're grateful for your trust and kind words, Ameer. Serving clients like you is what makes our work so meaningful!"